Options. Clare Birtwhistle, the only way to fix this “It started at the top of the screen and it now has spread to the rest of the phone” is by replacing the digitizer. In this phone the display assembly is fused so unless you have the tools to separate it etc. it’s best to replace the display assembly. Samsung Galaxy S10 Screen Replacement. Check for Problematic Apps. Some apps can interfere with your device’s touch screen functionality. To identify and remove problematic apps, boot your device in Safe Mode and observe if the touch screen issues persist. If the problem is resolved in Safe Mode, you can then uninstall the recently installed or updated apps to pinpoint the culprit. Select situation-broken screen. Step 3. Select your device modal and enter the download mode. Step 4. Download data recovery packages. Step 5. Start Scanning and data on your Android phone and recover contacts. Step 6. Select data types and recover contacts from Android with broken screen. The screen is responsive for few seconds after pressing the power button, enough for the double tap but not to get the swipe in specially that the swipe has the quite lengthy to get to the pin code. I tried having someone call me while I'm connected to the monitor to see if this will get me somewhere but the lock screen didn't budge. Do you have a Samsung Smartphone and with your Pin or Pattern security and a broken screen? May be i could help you with this video and recover your informa Trade in Broken Phone. 21-05-2020 09:25 PM in. What consitutes a Broken phone ( As in trade in any Broken Phone). As i have just traded in an old S3 with a broken screne against an A71. But i am confused by the five things it says it must be because if its broken its broken. Press and hold the Power button and Volume Low Button at the same time until the Smartphone reboots or for 10 seconds. Eventually, examine your device to know if the touch screen not working on Samsung S10 is resolved or not, if not then try the next trick. Procedure 4: Run your device in Safe Mode. There is a possibility that the issue is With your phone on, press and hold the Power button and Volume Down button for 10+ seconds. Keep holding them until the Samsung Galaxy logo appears. When the device begins turning on, press and hold the Volume Down button. Keep holding the button until you see “Safe mode” at the bottom of the screen. @ninamarie, Nina, If phone did not experience liquid or physical damage, unresponsive screen may either be caused by a glitch in the firmware or hardware and can be fixed by factory/hard reset according to the forum link #1 below. If after reset still not cooperating probable defective screen/digitizer or loose/bad plug/wire connection. Now the touchscreen isn't working. I'm scared to fix it because the screen is cracked and it might break when it's removed to replace it. Yeah you're probably gonna want to get that screen fixed. If you still have that USB to USB-C dongle thing that came with the phone, you can plug in a USB mouse to navigate the phone and backup your files HCPk.